Privacy Policy
We (also referred to as “We,” “Us,” or “Our”) are committed to safeguarding your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the Lumax Rédito website (the “website”).
The following principles will be upheld:
- To ensure transparency in how we collect and process your personal information:
We want you to be equipped to make informed decisions about the use and processing of personal data. That's why we developed this website. We use a range of methods and procedures to provide you with relevant information on how personal data is used.
If we determine that you require specific details, we will provide the information at the appropriate date and time.
We are happy to personally address any questions you may have and provide clear clarifications regarding any legal limitations. We can be reached via the email address below: info@lumaxredito.com
- Personal data will be used solely for the purposes outlined in this policy.
Personal Data may be processed by us for a variety of purposes, such as providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing the site, improving user experience, ensuring platform stability, and protecting our rights and interests, facilitating ongoing maintenance and timely and uninterrupted provision of the Services, complying with regulatory or legal obligations, and performing administrative and business activities to support their delivery and effective use.
We also process personal data to better understand your preferences and needs.
- To leverage robust tools designed to protect your personal data rights:
To support you in exercising your rights, we have dedicated significant resources. Contact us at any time to request your personal data. We can modify or delete it, or restrict its use for specific or general purposes. We can also transfer your information to you or to an external party. We are committed to accommodating your requests.
- Protect your personal data:
While we cannot guarantee complete security of your personal data, we remain committed to employing a variety of methods and techniques to ensure its protection.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the personal data the company collects from individuals, how it processes and shares that data with third parties, and the measures it takes to secure it.
This Policy pertains to information related to identified or potentially identifiable natural persons. An identifiable natural person is someone who can be directly recognized or whose identity can be inferred from additional information we hold or can access.
The Policy defines “processing” as any operation involving the use or collection of personal data. It includes the management, structuring, and storage of that data.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or gather information from anyone younger than 18 years old, nor do we permit such individuals to use our services. If we discover any information about a child, we will erase it as quickly as possible.
2. What personal data do we hold about you?
If you access our services or channels, or visit our website, we collect personal data. We may request your personal data directly in certain cases. Otherwise, we obtain it by analysing your use of our services or channels or through details provided by our third-party partners.
3. You are under no obligation to disclose personal information to the company, and there will be no consequences.
You are not required to provide any personal data. However, in certain cases, if you choose not to disclose it, we may be unable to deliver our services or users may be prevented from accessing the website.
4. What types of personal data do we collect? When you visit our website, we gather the following personal information:
This includes information about your online activity logs, traffic data (including your IP address, date and time of access), the language you use, software crash logs, your browser type, and details about your device. This information is not private and cannot be used to identify you.
Personal Data We Receive from You: Any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information you share with third-party platforms to facilitate transactions: your full name, address, phone number, and email address.
5. Legal basis and purposes for processing personal data
The company processes your personal data for the purposes outlined in this section and in accordance with the relevant legal basis.
The company may only process your personal data when a valid legal basis exists. The legal grounds on which the company relies to process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may require processing to pursue their legitimate interests. For example, this may be necessary to enhance our services or defend legal claims.
- Processing must comply with legal obligations.
Contact us by email for more details on the processing required to safeguard legitimate interests.
Below is a list of the reasons and legal grounds for processing the personal data you provide us.
To share your personal information with third parties at your request to enable access to digital trading
If you request it, we may collect personal data to share with third-party companies.
You have given your consent to the processing of your personal data for one or more reasons.
To address your requests, questions, or concerns regarding our services, we need your personal data to provide clear, accurate, and timely responses.
The company's legitimate interests or those of a third party must be processed.
To meet any administrative, judicial, or legal obligation, personal data is processed in accordance with legal requirements.
To comply with legal requirements, processing is necessary.
We may use personal data to enhance our services. This may include crash or malfunction reports we collect in connection with those services.
The company’s legitimate interests or those of a third party may require processing.
Preventing Fraud and Misuse of Our Services
To execute and oversee tasks in accordance with our service requirements, we engage in back-office operations, business development, strategic decision-making, oversight mechanisms, and other related activities.
The company's legitimate interests or the interests of a third party must be processed.
To support decision-making across various issues, we employ a range of analytical techniques, including statistical methods.
The legitimate interests of the company, as well as those of any third party, must be processed.
To safeguard our assets, rights, and interests, as well as those of third parties, we have implemented HTML0 to establish and defend legal claims. Personal data may be processed by us to protect these assets, rights, and interests, or those of third parties, in full compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
The company's legitimate interests or those of a third party must be processed.
6. Transfer of Personal Data to Third Parties
The company may also share personal data—such as IP address information and user experience analyses—with third-party service providers, including our hosting and storage partners.
You can also request that we share specific personal data with third-party trading platforms. In such cases, we will forward the information you’ve provided to these platforms. Their privacy policies will govern the use of your data, which may be shared with multiple trading providers.
The Company may share personal data with affiliates or business partners. Doing so provides the Company with the resources it needs to further enhance and improve the products and services offered to its customers.
If safeguarding the rights of third parties or assets becomes necessary, the Company may disclose personal data to regulatory, local, or other official authorities.
We may share your personal data with potential investors, buyers or lenders to the company—or to any other company in the group—in the event that such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other business within the group.
7. Third-Party Cookies and Services
We may use third-party services on our website, such as advertising providers or analytics firms. These partners may also use cookies or other technology.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your browsing habits and preferences to enhance your experience, retain your settings, and personalize the products and services you see. Cookies also play a role in gathering statistical and analytical data.
Some of the cookies we use are session cookies, which are temporarily downloaded to your device and last only until you close your browser. We also use persistent cookies, which remain on your device after you close your browser. These cookies help the website recognize you as a returning user and facilitate your return visits.
Types of cookies:
We may use them according to their intended purpose:
Cookies are essential for site functionality
These cookies are essential for accessing the features you’ve requested and navigating our website. They also enable us to deliver the information, products and services you’ve asked for.
They are necessary for your device to download and stream data. This lets you navigate the website, use its features, and return to pages you’ve visited before.
Cookies collect personal data, including your username and last login date, to confirm your logged-in status on the site.
Session cookies are deleted when you close your web browser.
Functionality cookies
Cookies allow us to recognize you each time you visit our site and remember your settings and preferences.
They remain valid until their expiration date and are retained even after the browser is closed.
Cookies for performance
We use cookies to collect statistical data on our site’s performance and improve it. They also enable us to analyze our website.
Cookies store data that remains anonymous and isn’t linked to any identifiable natural person.
Some cookies are removed when you close your browser. Others remain valid indefinitely.
Cookies have been blocked or removed.
To prevent or remove cookies, adjust your browser’s privacy settings. Below you’ll find direct links to step-by-step instructions for several of the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Please note that some or all of the website’s functions and features may not work as expected in this case.
ONLINE TRACKING NOTICE
The Company retains your personal data as long as necessary to fulfill the purposes of processing set out in this policy, and for any additional time permitted by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for 12 months. If you agree to this, we will continue to share your data for another 12 months.
We conduct regular reviews of the Personal Data we retain to verify whether it remains necessary.
9. Transfers of Personal Information to Third Countries or International Organizations
Your personal information may be transferred or transmitted to third countries (i.e. jurisdictions outside your country of residence) or to international organizations or authorities, in compliance with applicable data protection laws. Our Company takes all necessary steps to safeguard the personal data you provide, ensuring high standards of security, including encryption and strict access controls, and enabling you to exercise your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can review these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your personal data when transferred to third-party countries or international organizations. To request this information, please email info@wealthwaydigital.uk
10. Safeguarding Personal Data
We have implemented appropriate organizational and technical safeguards to protect personal data. These safeguards prevent accidental or unlawful destruction, loss, or modification of personal data.
We cannot guarantee or warrant the absolute security of your personal data or that it will remain error-free. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of such data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or any other cause beyond our control.
In cases of legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. We cannot guarantee how these third parties will protect your personal data in such circumstances.
Transferring personal data over the Internet can never be completely secure. Therefore, the Company cannot guarantee the safety of any personal information you send to us online.
11. Hyperlinks to Third-Party Websites
Our website provides links to third-party sites and applications that operate independently of the company. We are not responsible for how these external websites or apps collect or process personal data. This Policy does not apply to activities conducted on those sites or apps.
When you visit any third-party website or app we recommend, please read its privacy policy before accessing or using the service. We also advise providing any necessary personal data directly to the provider.
12. Updates to this Policy
This Policy may be updated at any time. Any revisions will be communicated by posting the latest version on our website. For substantial changes, we will also attempt to notify you via appropriate channels and publish an announcement on our website. Unless otherwise specified, all amendments take effect upon publication of the revised policy.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to verify the accuracy of any personal data we hold about you, correct errors, and delete any personal information we no longer require. You may also limit the types of processing applied to your personal data.
If you are an EEA resident, please refer to this page:
You may exercise your rights in relation to the personal data you provide. To do so, please send an email to the address below.
Access rights
The Company can verify the accuracy of the personal data processed about you. If so, you can access your personal data.
Upon request, the Company will provide an electronic copy of the personal data it currently processes and may charge a reasonable fee for any additional copies. The data will be supplied electronically.
The right to access personal data must not conflict with others’ rights and freedoms. If a request would negatively impact the rights or freedoms of another individual, the company may refuse compliance or impose limitations on any part of its ability to fulfill it.
Right to rectification
The Company may rectify any inaccurate personal data. You have the right to request the correction of any incomplete personal data concerning you, taking into account the processing purpose.
Right to Erasure
The following reasons are applicable: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and there is no remaining legal basis for processing; (c) You object, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; (f) Personal data must be erased to fulfill the company’s legal obligations.
In such cases, this right does not apply where processing is strictly necessary (a) to fulfill an obligation imposed by law or regulation, including under European Union law or the law of member states; or (b) to create, exercise, or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can request that the company limit its processing.
If you request that your personal data be restricted, it may only be retained with your consent or to establish, exercise, or defend legal claims, to protect another individual’s rights, or for reasons of significant public interest within the European Union or a member state.
Data Portability Rights
If an automated system processes your personal data based on your consent or a contract to which you are party, you have the legal right at any time to review the personal information you have provided to the company.
You are entitled to request the direct transfer of your personal data from the company to another controller, where technically feasible. Exercising your right to data portability does not alter your rights under the right to erasure. The right to transfer data does not interfere with the rights or liberties of anyone else.
Right to challenge
You have the right to object at any time to any processing or use of your personal data that relies on the legitimate interests pursued by the company or a third party. This objection extends to profiling activities based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may only continue processing if those grounds override your rights, freedoms, or interests, or the exercise, establishment, or defense of legal rights.
With regard to direct marketing, you have the right to object at any time to the processing of your personal data.
Right to Withhold Consent
You may revoke your consent for us to process your personal data at any time. This will not affect the legality and lawfulness of any processing carried out under your consent prior to its revocation.
You have the right to file a complaint with the relevant supervisory authority.
You may submit an appeal to a supervisory authority established by an EU member state to safeguard individuals’ fundamental rights in the processing of their personal data within the European Union.
Under specific laws of the European Union and its Member States, your rights to personal data may be limited, as detailed in Section 13.
We will provide the requested information under section 13 of this agreement within one month of receiving your request. If necessary, this timeframe may be extended by up to two months, depending on the nature and volume of requests. We will notify you of any extension and its reasons within one month of your initial request.
Unless it conflicts with the provisions of section 13 of the law, the information you request pursuant to your rights under that section will be made available free of cost. If the request is not justified, excessive, or particularly repeated, we may charge a reasonable amount to cover administrative expenses for providing the information or processing and carrying out the requested action. We may also choose not to act.
If we have any doubts regarding the identity of the actual individual who submitted your request, the company may ask you to provide further information to verify your identity.